ManufacturingUK.org Privacy Policy
1. Who we are
ManufacturingUK.org is a free platform of support, advice and resources for UK manufacturing and engineering SMEs and micro-businesses. The website is operated by ManufacturingUK.org Ltd, a company registered in England and Wales (company number 17156447), with its registered office at 3 West Street, Leighton Buzzard, United Kingdom, LU7 1DA.
We are the data controller for the personal information collected through manufacturinguk.org. This means we decide how and why your information is used.
If you have any questions about this policy or your information, email us at [email protected].
Our ICO registration number: ZA______
2. What information we collect
Information you give us. When you register, download a resource or contact us, we collect:
your name
your email address
your company name
any other details you choose to give us, such as your job title, sector or region, or the content of a message you send us
Information about how you use the site and our emails. We automatically collect:
which pages you visit and which resources you access the page you were on when you registered, whether you open our emails and which links you click technical details such as your IP address, browser type and device. We don't knowingly collect special category data, such as information about health or ethnicity, and we ask you not to send it to us.
3. How we use your information
UK data protection law requires a legal reason, called a lawful basis, for each use of your information. Ours are:
What we do
Lawful basis
Give you access to the resources you asked for and email you the links
Consent: you ask for them when you register
Send you news, updates and new resources from ManufacturingUK.org
Consent: you tick the box on our form. You can withdraw it at any time
Understand which pages, partners and resources are most useful, to improve the site
Legitimate interests: running and improving a free service
Give our partners and sponsors anonymous, combined figures, such as how many people accessed their resources
Legitimate interests: funding the platform. These figures never identify you
Reply to your messages and questions
Legitimate interests: answering you
Keep the site secure and comply with the law
Legal obligation and legitimate interests
We never sell your personal information.
4. Our partners and sponsors
[Keep ONE of the two options below and delete the other.]
ManufacturingUK.org is funded by partners and sponsors whose resources appear on the site. When you register for a partner's resources, we will only share your name, email address and company name with that partner if you tick the separate box agreeing to it. The partner is named next to the box.
Once shared, the partner becomes responsible for your information under their own privacy policy, and you can ask them to stop contacting you at any time. If you don't tick the box, your details stay with us and you still get the resources. You can withdraw your agreement at any time by emailing [email protected]. We will stop sharing your details from then on, but can't recall details already shared.
5. Who handles your information for us
We use trusted service providers to run the site. They may only use your information on our instructions and must keep it secure:
Provider
What they do for us
HighLevel - Hosts the website, forms and contact database, and sends our emails
Cloudflare - Protects and speeds up the website, and hides our email address from spam bots
The Hammond Agency - Builds and manages the website and contact database on our behalf
Google Analytics - Anonymised website traffic data that enables us to optimise our website performance
Transfers outside the UK. Some of these providers are based in, or store data in, the United States. When your information is transferred outside the UK, we make sure it is protected by safeguards recognised under UK law, such as the UK–US data bridge or the UK International Data Transfer Agreement.
We may also disclose information if the law requires it, or to protect our rights or the safety of others.
6. Cookies
Cookies are small files saved on your device when you visit a website. We use:
Essential cookies that make the site, its forms and its security work. The site can't run properly without them.
Tracking cookies set by our website platform, which link your visits to your registration so we know which resources you accessed.
Analytics cookies, such as Google Analytics, which show us how visitors use the site. We only set these if you agree through our cookie banner.
You can block or delete cookies in your browser settings. If you block essential cookies, parts of the site, including the download forms, may not work.
7. How long we keep your information
We keep your registration details for as long as you stay subscribed and engage with us. If you don't open our emails or visit the site for 24 months, we will ask whether you'd like to stay in touch. If you don't reply, we will delete your details.
If you unsubscribe, we keep only your email address on a suppression list, so we never email you by mistake again. If you ask us to delete your information, we will do so within one month, except where the law requires us to keep it.
8. Your rights
Under UK data protection law, you have the right to:
access the personal information we hold about you
correct information that is wrong or incomplete
delete your information
object to, or ask us to limit, how we use your information
withdraw your consent at any time, without affecting anything we did before you withdrew it
receive a copy of your information in a commonly used format
To use any of these rights, email [email address]. We will respond within one month, and there is no charge.
To stop our emails, click "unsubscribe" at the bottom of any email we send, or email us. You can still use the site after unsubscribing.
9. Complaints and changes to this policy
If you're unhappy with how we've handled your information, please email us first at [email protected] and we will try to put it right.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection: ico.org.uk/make-a-complaint or 0303 123 1113.
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Last updated: 6 October 2026.